More and more retail customers are turning to tools like ChatGPT—rather than search engines or businesses—to help them make decisions. And this is just one of the countless ways AI is disrupting your pipeline and funnel. What does this all mean for retailers? Doug Stephens knows.
The post ChatGPT vs. Google: Now That Customers Use AI to Make Decisions, How Do Retailers Win? Retail Futurist Doug Stephens appeared first on The Lavin Agency.